As technology and industry trends rapidly change, many organizations neglect to recognize the importance of polishing the communication and interpersonal skills of their team. We tend to believe that strong technical skills = professional success, but is this the only factor that matters? Maybe not. Research conducted with Fortune 500 CEOs by the Stanford Research Institute International and Carnegie melon Foundation, found that 75% of long-term job success depends on people skills, while only 25% on technical knowledge.[i] Additionally, LinkedIn carried out a study across 100 metropolitan cities in the US which uncovered 1.4 professionals lacking strong communication skills.[ii]
Emphasizing soft skills in the workplace can not only create a more positive culture within your organization, it can also benefit your business, clients, and partnerships as well. A few of the most notable benefits of pressing the importance of soft skills among your teams are:[iii]
It is easier to identify the technical and role-specific skills a candidate needs to be successful in a role, but how can you assess soft skills?
HR Daily Advisor published a 2020 article on the skills they believe all employees should have aside from their job-specific skills. We decided to take a closer look:[iv]