Learning Solutions Advisor

 

Based in Westborough, MA, The Training Associates (TTA) is the industry recognized leader providing learning and development talent and training-related services to companies across industries. TTA, having been in business for over 20 years, has been voted # 1 for quality of service, a repeat winner of numerous industry awards, and a Top Workplace Winner.

Position Overview

The Learning Solutions Advisor (LSA) is responsible for profitably selling TTA’s services and products.  The LSA will reach business targets through excellent telephone sales and communication skills.  This individual will also develop his/her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of on-going rapport with existing and potential customers.  He/she will develop his/her territory specifically through quantities of efficient and effective structured sales calls to decision-makers responsible for training, learning and development, staffing, and education organizations.

About The Training Associates:

Companies from around the world including most Fortune 500 companies, US government departments, US military branches, major consulting and training companies, as well as universities and colleges have relied on TTA for training-related services. TTA’s numerous awards reflect our commitment to help each client use training to increase productivity, reduce costs, and drive revenues. 

 Major Roles & Responsibilities:

  • Conducts pre-call research – both on the CRM system to determine previous same-company contacts, and on the prospect’s website – to look for conversation points that dovetail with TTA solution offering.
  • Makes cold calls to prospects by strategically calling decision-makers
  • Fully qualifies and determines prospect’s business needs for TTA services
  • Communicates value of TTA offering and how it addresses their business needs
  • Maintains effective cadence of calling existing customers to sell more TTA services and further penetrate existing accounts at mid-management level
  • Is territory expert: has had discussion with at least 1 high level executive in every major or   target account in territory, and knows the sales status in each company
  • Maintain customer records
  • Maintains documented decision process in each account from lower level contacts directly to the CEO level
  • Sells consultatively: is considered an expert resource for those to whom he/she sells, as well for in-company colleagues
  • Acts with a sense of urgency by conducting timely follow-up activities and/or responding to customers in prompt, accurate, complete, and sincere manner
  • Effectively demonstrates experience in opportunity qualification, pre-call planning, scoping, call control, account development, and time management.
  • Meet all sales objectives (KPI’s)
  • Utilizes CRM system to plan, forecast, manage and execute sales activity
  • Supports marketing efforts such as customer references, success stories, trade shows exhibits, and other events
  • Participates in interview with customers and contract trainers as required
  • Maximizes gross margin by effective negotiation and promotes value-added services
  • Does what it takes to get the job completed
  •  Interacts with all the departments that are involved in the entire sales process
  • Responds to qualified RFI/RFPs for potential clients
  • Attends and meets with clients at relevant industry conferences held locally
  • Attends periodic sales training where applicable
  • Continually learns TTA’s business, offerings and market trends
  • Works to develop his/her craft by learning more about learning and development and sales through newsletters, webinars, etc…

Experience, Skills and Abilities Requirements:

  • 3-5 years Inside Sales experience with demonstrated daily phone time in excess of 6+ hours a day
  • Experience selling to decision makers who are at Director level or above
  • Bachelor’s Degree
  • Demonstrated ability to convert prospects and close deals while maintaining established sales quotas
  • Very strong work ethic and high energy level
  • Able to build and maintain lasting relationships with customers
  • Exceptional communication skills – listener, speaker, presenter (oral & written)
  • Strong organization skills and ability to multi-task
  • Proficiency in MS Office applications
  • Ability to take direction and work independently
  • Self-motivated, competitive, confident & comfortable over the phone.
  • Ability to work individually and as a team player
  • Strong problem solving skills
  • Professional demeanor and appearance
  • Positive attitude
  • High level of integrity and work ethic

Travel: Occasional; to meet clients, attend trade shows – less than 10%

TTA Benefits:

  • Harvard Pilgrim HMO and PPO Plans
  • Healthcare Reimbursement Account covering 60% of healthcare deductibles
  • Dental & Vision Plans
  • Flexible Spending Account (FSA)
  • 100 % Employer Paid: Life Insurance, Short and Long – Term Disability Insurance
  • 401(k) Retirement plan with employer matching contributions
  • Generous Paid Time Off Policy and Company Paid Holidays

 

Submit your resume and cover letter to:    HR@TTACORP.COM