Insurance

 

The insurance industry has been through a period of rapid change in recent years.  Understanding, managing, and complying with shifting regulations requires a highly skilled and professional workforce.  Employee training is key to keeping abreast of regulatory, product, and technology changes and effectively supporting and serving your customers.

We provide training professionals with specialized insurance experience to assist clients in delivering training in industry specific subjects, software applications, regulatory requirements, and more.

Some key learning initiatives we have delivered in the insurance industry include:

  • Information technologies
  • Desktop applications
  • Professional business skills subjects
  • System conversions and migrations
  • Leadership skills
  • Sales
  • Customer service
  • Change management
  • Call center
  • Executive coaching
  • High potential programs
  • Custom and proprietary subjects
  • More…

 

Case Studies: